System administrator sends “Welcome E-Mail” to user's E-Mail accounts.
Welcome E-Mail includes 4-steps description how to install and setup INTEGRA VoIP App.
E-mail includes links to iTunes and Google Play for installation of INTEGRA VoIP App and links for auto-connect to IP-INTEGRA SIP-Server.
Start INTEGRA VoIP APP for the first time
INTEGRA VoIP APP will show IP-INTEGRA TECHNOLOGIES logo.
When INTEGRA VoIP APP is initialised, it starts in keypad mode.
Go to "Settings" to make the first registration.
Ready for the first registration
INTEGRA VoIP APP is now in "Settings" mode and ready for the first registration
INTEGRA VoIP has three different options to connect to IP-INTEGRA SIP-Server:
1. Manual Registration - by manually typing registration information from the “Welcome E-Mail"
2. Direct auto-provisioning link will setup INTEGRA VoIP APP if it is on same phone as mail-client
3. QR-code auto-provision link included in the “Welcome E-Mail”
QR-code is included in PDF file attached to the “Welcome E-Mail”
Administrator can choose in INTEGRA SIP-Server to generate and save locally selected or all QR-codes in order to print-out and deliver it by conventical post
Administrator can choose in INTEGRA SIP-Server to generate and send selected or all QR-codes by using IP-INTEGRA SIP-server integrated E-Mail client
When QR-code is received by end-user it should be scanned direct from INTEGRA VoIP APP
It takes few seconds until user is connected and “Successful QR Code Scan” message is displayed
Account registered and ready
After activation call (not needed for iOS APP) Registration status, Account name and Extension number are shown on “Settings” page
By pressing on Account name, all extension informations are displayed.
Account is now registered and ready for calls and door/elevator/light control
We do not recommend changing account information if account is automatically established through “Link” or “QR-code”
Please check Account status if you are not able to registrate or receive calls and inform your system administrator about problem.
Find and call other extensions in “Contacts”
If your Administrator has activated this option on IP-INTEGRA SIP-Server you will be able to see presence of contacts in your contact group and call them using audio or video option
If any changes in contact list, new contact list will be pushed to INTEGRA VoIP app by Administrator.
If you do not want to be disturbed just change your status to DND (Do-Not-Disturb) mode
Open your Doors and call Elevators down
If your Administrator has activated this option on IP-INTEGRA SIP-Server you will be able, by short-press on the name, call selected Intercoms using audio or video link, make view and open the doors remote
If you are in front of the door, you do not need to call intercoms connected to this door, just select the door and long-press on door name and door will unlock without make a call to intercom connected to this door
Get a call from multiple Door Stations
Get instant call from your visitor on your INTEGRA VoIP APP
Answer call, see who is in front of your door and open the door regardless if you are home or miles away
If you are out of WiFi or 3G/4G network, call can be forwarded to your GSM number.
Short: You are never going to miss call from your visitor!
If you are not able to answer your call
Do not worry! INTEGRA VoIP APP will save 4 pictures and timestamp of your visitor in Missed Call log
Note: Your administrator can decide how long call log with pictures will be present in your Missed Call log